Frequently asked questions

If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.
1. Can I discuss my potential repair or restoration with you?

Yes!  Give us a call to discuss over the phone, or make an appointment to drop into our workshop.  If you can't bring your project in, we may ask to see certain photos in order to help further.

2. How can I get my instrument to you safely?

Australia Post, as well as a wide range of couriers, will deliver to us, and insurance options are available.  If you are in the Brisbane or Gold Coast area, give us a call in case we're in your area sometime soon.

3. Can you supply references?

Yes!  And of course you can visit our Testimonial page on our website to see some comments from past customers.  Get in touch with us so we can find a past customer with a similar job or project.

4. How long with my project take?

This really depends on how complex the repair or restoration is, what time of year, and how many other projects are currently underway.  Give us a call to discuss our current workload and we'll do our best to give you an accurate estimate.